Chapter 16
Troubleshooting common issues
If something looks missing or does not save, check these simple things first.
- 1
Check that you are signed into the same account you used before.
- 2
Check your internet connection; private records require an online connection.
- 3
If saving shows an error, keep your text and try again after the connection returns.
- 4
Refresh after saving, not while writing an unsaved entry.
- 5
If a recurring routine is missing, check its start date, end date, selected days, and paused status.
- 6
If the look seems wrong, open My Vitaevieve and restore the original theme.
A small example
If a weekday routine is absent on Saturday, review its schedule before creating it again.
Good to know: Open Install Vitaevieve from the menu for iPhone, iPad and Android home-screen instructions. The published app has a limited offline reset page, not offline access to private records. Notification delivery is not connected. If a problem continues, describe the page, action and message in this chat.